More than 80% of the telecommunications market in our criminal justice system is taken up by a company called Global Tel Link. This company has been in the news for their horrific treatment prisoners. This company uses a legal bribing system to get government contracts that give them incredible power. With not competition for telecommunication services, they are free to charge whatever they want. They charge a rate so high that many families cannot afford to stay in touch with their incarcerated members.
The second-largest telecommunications provider in our criminal justice system is Securus Technologies. Instead of being beholden to shareholders, Securus reinvests more than $600 million in profits into innovations and technologies. These innovations make prisoner lives better while helping law enforcement to do their jobs more effectively.
One of the best innovations from Securus is a reliable video chat service that connects prisoners with their families. The service is easy to use and works directly through the Securus website. This allows families to take their prisoner anywhere. They can take them to a family birthday, a holiday celebration or even a concert.
Securus has recently purchased a company called JPay. This company makes it easy for inmates to pay their phone bills so they can keep making video chats and calls. It also makes it easy for families to keep the account full of cash.
But the best innovation allows prison guards to listen to all the phone calls made by inmates. A software can scan all the recorded phone calls to find one individual’s voice. It can also scans the recorded phone calls for certain phrases. It flags those calls for review. Law enforcement can use these recordings to get arrests, convictions and search warrants. It’s a great tool that keeps prison guards, law enforcement officers and prisoners safer.