Looking back only a few years ago, our prison easily ranked as the most dangerous in all of California. Considering how many jails there are in this state, that is saying something. The blending of younger gang members with overcrowded conditions made our facility ripe for violence, and it reached a point we didn’t think we had a chance of turning things around. Luckily, we discovered that Securus Technologies has already helped thousands of other jails to deal with the same issues, so we were eager at the time to see if they could help us.
Securus Technologies has a large headquarters in Texas, and all thousand employees have one single mission, making the world safe. The CEO of Securus Technologies, Rick Smith, explained how the LBS software of his call monitoring system can do the work of several officers, allowing our jail to utilize those officers in other areas. That alone has given us the ability to be in more places at once than we were in the past.
Now when we show up for work, the LBS software is already on the job listening to the inmates and alerting officers if anything needs to be addressed before it has the chance to become a dangerous situation. Here are a few examples of how the call monitoring system has allowed us to regain order in this facility.
There was a call by an inmate asking his best friend to slip him prescription drugs during their visiting day. One inmate told his mother the gangs were forcing him to sell drugs to other inmates. We even discovered a situation where an inmate was talking about putting a weapon in the yard to use in a fight with a rival gang member. Now we are able to get control before this situations are even able to take place.